Your customers WILL be talking about you online. And about your competitors, and about developments in your target market. Wouldn’t it be great if you could hear what they’re saying?
Well,
Continuing our mini-series for those who just don’t “get” social media, here’s the second installment – using social media for instant communication.
So, you have something you want to tell your
So now we know. According to a survey by the Federation of Private Businesses reported recently in the Telegraph, 52 percent of small firms surveyed believe that social media is
The real-time nature of Twitter can offer a great opportunity to surprise and delight your customers. There’s an example here of exactly that – in brief, Mike tweets about a