P P P Pick up a PR Opportunity!

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The Edinburgh Zoo penguin cam just goes to show that there is no business like snow business! (Sorry, had to be done!)

The snow’s adverse effect on business took no exception

What does #Iamspartacus tell us about Twitter?

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The case of the Yorkshire man who was arrested, heavily fined and eventually lost his job after an angry outburst on Twitter was highlighted again yesterday by an explosion (pun

Are you nice to know?

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Kate says…

Reading a summary of Twitter etiquette yesterday got me thinking about politeness in business – one of my personal soap boxes, as it happens. Courtesy really does cost nothing

Tweet your way to great customer service

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The real-time nature of Twitter can offer a great opportunity to surprise and delight your customers. There’s an example here of exactly that – in brief, Mike tweets about a